Frequently Asked Questions
Below you'll find answers to our most commonly asked questions. If you don't find the answer your looking for, please contact us on either [email protected] or call us on 1800 411 752.
General Questions
At this stage in our roadmap, we currently support Shopify, WooCommerce & OpenCart. Fear not, if you're using a platform we have yet to support, let us know and we'll get you covered.
Besides our initial setup fee of $360.00, the ongoing costs for the service is $280.00 p/mth.
To put this into perspective, the weekly cost is roughly $64.62. If you were to pay an employee to do the same menial task, it would be costing you upwards of $800+ per week.
A good question!
We believe that any business regardless of scale can benefit from POSFLOW, We find that POSFLOW becomes more useful as your eCommerce counterpart gains traction.
Understanding your POS system is crucial and there is value in managing it personally. However, energy goes where focus flows; your time is better spent on the next BIG thing!
Yes it is! We are able to pull any information provided by your POS Provider's API, however for the sake of not biting off more than we can chew - we are focusing on the most time consuming aspects of product updating.
Our ultimate goal is to be able to take full advantage of what can be synced.
Setup & Configuration
The only prerequisite is that the products setup in your online store feature the same SKU code or barcode that your POS system uses. This is important because we use this detail to make a match between the two systems.
This is dependant upon the total number of products you are selling within your online store. Assuming that products in your eCommerce platform match your POS system, coverage should appear after the first cycle of your catalogue (1 full day at the most). The moment a product is matched it is ready to receive updates.
This can be a process, but once complete, it is a task that never needs to be repeated.